I encountered a driver error while playing games. Even though I used DDU to uninstall and reinstall

Rum

I play games and often experience crashes, not just with League of Legends or Valorant, but also with PUBG and other games. When I check the Event Viewer, it shows errors like this. So how can I fix these errors?

"The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video5 Error occurred on GPUID: 100

The message resource is present but the message was not found in the message table."

AnhEZ28

@Rum

Make sure that the GPU is not overheating.

Rum

https://community.acer.com/en/discussion/comment/1308391#Comment_1308391

I don't think it's the hardware.🤔

AnhEZ28

@Rum

Leave that nitrosense in the background and play the game for 15-20 minutes.

Rum

https://community.acer.com/en/discussion/comment/1308397#Comment_1308397

Still the same without changing

AnhEZ28

@Rum

Then try this: turn off the laptop, disconnect the charger, and hold the power button for 15 seconds. This will reset the power of the laptop.

eGomes

Try monitoring your temperatures using the HWiNFO or HWMonitor tools.

Puraw

https://community.acer.com/en/discussion/715791/i-encountered-a-driver-error-while-playing-games-even-though-i-used-ddu-to-uninstall-and-reinstall

Hi, uninstall the GPU drivers in Safe Mode with DDU and don't install any drivers, Windows will install the best GPU drivers when you reboot.

realestatejot

If you encounter a driver error while playing games, even after using DDU (Display Driver Uninstaller) to uninstall and reinstall the drivers, there are a few steps you can take to resolve the issue. First, ensure you’re installing the latest graphics drivers directly from the manufacturer's website (NVIDIA, AMD, or Intel). If the problem persists, try performing a clean boot to eliminate potential software conflicts. Additionally, check your system for overheating or hardware issues, as these can also cause errors during gaming. Updating your operating system and running a system file checker may also help resolve underlying issues.

Rum

https://community.acer.com/en/discussion/comment/1308505#Comment_1308505

I have used it but the highest temperature when using it is only 80-90 degrees Celsius

Rum

I tried everything you said but it didn't work.😥

Rum

https://community.acer.com/en/discussion/comment/1308513#Comment_1308513

I try but it still didn't work

Rum

When I play a few games, new errors appear

"The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

The following information was included with the event:

\Device\Video8
0000(0000) 00000000 00000000

The message resource is present but the message was not found in the message table"

AnhEZ28

https://community.acer.com/en/discussion/comment/1308634#Comment_1308634

80-90C is for the CPU or the GPU?

Rum

https://community.acer.com/en/discussion/comment/1308723#Comment_1308723

I just put thermal paste on it and it's only 56C and it still crashes, I don't think the temperature issue matters much in this situation

eGomes

@Rum,

Although your screenshot is incomplete, it is possible to observe that the CPU cores clock was below 800 MHz. This is a strong indication that thermal throttling problems are occurring in your's system caused by CPU PROCHOT or BD-PROCHOT.

Use the ThrottleStop tool and then examine the Limit button to check the reasons.