DTS Ultra Audio Issue on Acer Nitro AN515-57, getting error messages. How to resolve this issue?

yakqupp
yakqupp Member Posts: 2 New User
edited November 13 in Nitro Gaming

I’m experiencing an issue with the DTS

Ultra feature on my Acer Nitro 5 laptop. When I attempt to use it, I receive error messages saying, “Please connect external speakers to use DTS audio controls” and “Please connect to a headphone to use DTS audio controls.” These messages appear even though external speakers or headphones are connected, and DTS

Ultra remains non-functional. Could you please guide me on how to resolve this issue?

[Edited the thread to add issue detail]