RAM Ugrade Aspire TC-1780. unit not recognizing the RAM

otisinoakcliff
otisinoakcliff Member Posts: 1 New User

I recently bought this pc. It came with 8 GB of RAM. I bought this Acer UD100 8GB. I put it in the RAM slot next to the RAM that came with PC. The first two times I booted up I got a long beep and the PC would not complete the boot. I thought I didn't have the RAM properly set in the slot. The second time I removed and reinserted it the PC properly booted up but it is not recognizing the RAM. I went to System Configuration and confirmed that the Maximum Memory box is unchecked. Appreciate any suggestions.

[Edited the thread to add issue detail]

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