Twice the USB ports stopped working on my Aspire model N2oc5. How to fix it permanently?

jholoha1

twice the ucb ports stopped working on my model N2oc5.The repair shop had to start them up in the operating system software costing me 120.00 each time. System was scanned and no virus. Has this been reported before. I purchased it 2022/05/23. Thank you.

[Edited the thread to add issue detail]

Puraw

https://community.acer.com/en/discussion/715558/twice-the-usb-ports-stopped-working-on-my-aspire-model-n2oc5-how-to-fix-it-permanently

Hi, the N2oc5 is a laptop series not the model number. Update your BIOS and Windows version maybe that will fix the USB port issue.

prabal_rawat

https://community.acer.com/en/discussion/715558/twice-the-usb-ports-stopped-working-on-my-aspire-model-n2oc5-how-to-fix-it-permanently

it’s definitely not a hardware issue since usb ports are quite robust themselves. The issue is more than likely a simple drivers issue. Try updating your laptop (from windows update to the Acer care center updates and even the Acer website for any bios or driver updates ). After installing any updates ,reboot your system . Then grab a USB device you know has no issues and plug it in to check.

If none of this works, open windows device manager, check the drivers listed under serial connection or ports , then disable and re-enable them. If that doesn’t work then delete the drivers, hard reboot your system by pressing the power button for 20 seconds and windows should reinstall appropriate drivers for the USB ports.