Aspire E5-573- SN and SNID not found. Can't register my laptop, wanted to resolve color problems

Rickster8
Rickster8 Member Posts: 5 New User
edited November 2024 in Aspire Laptops

When I try to register my laptop, it says both the Serial Number and SNID are not found. How can that be, it's only 7-9 years old. Is registration important? (FWIW my SN is NXMVHAA005XXXX and my SNID is XXXX.)

I wanted to resolve color problems that people tell me are because of the wrong driver. I entered Aspire E5-573 and got to the driver download page, but I don't see Acer Care Center. So instead, I got, from the Microsoft store, Care Center S and it pointed me to drivers, but the web page was not found. What should I do? TIA

[Edited the thread to add model name and issue detail to the title and to hide sensitive info]

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