After Windows 24HZ Update, Acer Nitro V wont boot with USB devices plugged in

CrazyCat6Lad
CrazyCat6Lad Member Posts: 1 New User
edited November 8 in Nitro Gaming

Hi All,

I have a Nitro V with 10th gen i7, with upgraded 32GB ram and 2x 1TB WD SN850 M.2 SSD's (AN515-55 if i remember correctly)

A week ago, Windows auto-updated to 24H2 but failed, in the process killing my secondary SSD (completely dead, even in bios) - this is a known issue. the rollback also failed, and sfc /scannow shows that the Win11 install is apparently fine.

However, another issue i have encountered from this, is my laptop will now not boot with USB devices plugged in (2x USB 3.1, 1x USB-C) it will not even get to the acer splash screen. it will simply power on to a black screen and do nothing.

When i unplug all USB devices, it will boot just fine. i have tried booting with each individual USB device connected, and it fails every single time, so its not a connected device that is causing this.

Are there any possible BIOS fixes for this? or ways to troubleshoot exactly what is causing this issue?

Answers