Windows 10 automatically installed Windows 11, now I have no audio device installed.

TimMagee
TimMagee Member Posts: 1 Newbie

Good morning,

Windows 10 automatically installed Windows 11, now I have no audio device installed.

I went to Acer driver downloads and downloaded the correct Realtek driver for my laptop model (Spin 3).

Audio_Realtek_6.0.9180.1_W11x64_A.zip

I click on the Setup Application and get the error message: “The destination file could not be created.”

In Device Manager, under Sound, Video and Game Controllers, there is only an Intel® display audio driver listed.

Any suggestions?

Thank you in advance.

 Tim Magee