System suddenly shuts down-sometimes blue screen. What to do when the error code doesn't appear?

Sezaire

So, it's going on for like 2 days now. When I turn on my laptop, it's going to work for 2 mins (sometimes exceed, or less than that) and then it will be going to suddenly shutdown, but my battery indicator is on, and it sometimes blue screen. When the blue screen appears, it don't show the error code just black

What can I possibly do to fix this or just to make error code appear?

I badly needed my laptop run, I'm just a student and broke

Please help me😭

Thank you! ❤

[Edited the topic title to include the topic issue.]

Puraw

https://community.acer.com/en/discussion/715450/system-suddenly-shuts-down-sometimes-blue-screen-what-to-do-when-the-error-code-doesnt-appear

Hi, if two days ago the crashing did not happen just restore your system 3 days or one week back, takes 5 minutes and you won't lose any data. Type Restore in Windows Search and click on "Create a restore point", then click on "System Restore" with a date (before the problem started).

Axxo

Blue Screen (BSOD) error happens when Windows encounters a critical error it can't recover from and forces your computer to restart abruptly. This can be caused by hardware failures, driver conflicts, corrupt system files, or software problems.

Freezing, booting and power issues of a laptop from either operating system or hardware issue problems could come from many sources with in a laptop. The basic and first thing is to try and do a reset of your Nitro laptop completely (that is if you are computer savvy and know how to disassemble a laptop?) if you don't and your laptop is under warranty, then take it to your Acer Support. as you need to firstly do a hard reset. As all those symptoms that you have written and described above, are because your Nitro laptop windows or its graphics and other drivers and even a bios update is needed or it could be from other issues or a hardware fault but mostly corrupted drivers etc. that needs to be analyzed by Acer and/or an experienced technician. Try doing a hard reset as mentioned in above Post.

All the above steps should boot your laptop up without freezing but and if your OS is corrupted and has driver problems then you need to do a "Reset your PC-Keep my files" and then make sure that you update Windows to its latest updates (would help if you told us, which OS you are running?) update all the Intel integrated graphics, chipset and other drivers (best is to install the Intel® Driver & Support Assistant and scan your laptop) and also make sure that the NVidia graphics drivers are all up to date, as all this appropriately done should stop the software from freezing, otherwise there is a hardware problem that needs either Acer or an experienced technician to look at your Nitro laptop and analyze and fix it. Good luck and hope this solves your problems.

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