My AN515-57 does not register the GPU after closing and opening the laptop.

LevelOne
LevelOne Member Posts: 2 New User
edited November 2024 in Nitro Gaming

First of all, I apologize for my English, but I use a translator and the available solutions did not help me with my problem, so I have to ask. So I'm sorry.
On my AN515-57, which has nVidia rtx 3070 and intel i7-11800, after closing the lid and waking up the nitro again, it does not register the graphics card, i.e. GPU. Recently I reinstalled the application, for completely different reasons (after a long period of operation, the fans turned on at maximum airflow), even Nitro Sens does not have a link to this nvidia application. Does anyone know how to fix it, because I have already used the reinstallation option and I have used manual uninstallation and reinstallation. What the program also gives. But nothing fixes this error. I installed old graphics card drivers. It didn't help either. And I know that it registers, because when I turn it off completely and turn on the nitro it works normally, but after blocking there is no GPU temperature. Please at least let me know if the laptop internally records the graphics temperature so that I know it wouldn't burn out like that.

Answers

  • StevenGen
    StevenGen ACE Posts: 13,978 Trailblazer
    edited November 2024

    The only thing that you can try to do is to compeletley uninstall all NVidia drivers from the OS in Safe Mode with the DDUuninstaller and then reinstall the last NVidia RTX3070 GeForce Game Ready Driver version 566.03 and see if the RTX3070 gpu is detected?

    If its not detected, then you will need to take your laptop to a technician so that they can diagnose the laptop gpu exact problem as it could be a vram issue that can be replaced and the gpu fixed, but if its not and its high a voltage mosfet chip, then the RTX3070 gpu is burned out due to a high voltage going past the protective mosfet chip and the gpu is burned out.

    The only solutions are to either disable the RTX3070 gpu and use the i7-11800H cpu graphics or spend allot of money and like USD $2132.41 for a new mainboard (see link below) as that is the price for a new mainboard for this laptop, which is a ridiculously high price for just a mainboard, as you will be much better off buying a new laptop. Good luck and hope this helps you out.

    Note: the Nitro 5 AN515-57 laptop service guide only lists mainboards with i7-800H cpu with the RTX3060 Acer part#: NB.QEX11.003 board which is USD $2,132.41 or i7-800H cpu RTX3080 gpu Acer part number NB.QFE11.003 gpu, there is no AN515-57 in the Acer service guide that has a i7-11800H cpu and an RTX3070 gpu.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • LevelOne
    LevelOne Member Posts: 2 New User
    edited November 2024

    Hello, sorry for 0 reply. Well, yes, the next day after you wrote me the answer, it worked and after putting it to sleep it showed the GPU status again. But now my computer has updated again and I have the same problem, so I'm trying everything again. If it doesn't get infected, I'll give a[Sensitive Content] and I know that at least the laptop registers whether my GPU is burning. Although that's all it will be. So thanks for the info and if you want to add something more from what I wrote or in what order or something (because I don't remember exactly what made it work), it was nice to see it or a link that helps in 80% to 90% of cases . So to sum up, thanks for your willingness to help and general assistance.😉

    [Edited the thread to hide sensitive content]