Missing USB 3.2 ports and type-C charging specs don't match on Acer Aspire A325-42

Hallo!

The spec online claims that this new laptop has these:

2 x USB 3.2 Port, 1 x USB 2.0 Port, 2 x USB Type-C Port

However, I'm shocked to find this today in my HWiNFO64:

Motherboard Model: Acer Aspire A325-42
Motherboard Chipset: AMD Promontory/Bixby FCH
Motherboard Slots: 1xPCI Express x1, 1xPCI Express x8
PCI Express Version Supported: v3.0
USB Version Supported: v3.1

I'm feeling quite bad about this because the reason why I purchased;

7730u, 16GB DDR4 3200, 1TB x4 NVME and USB3.2

I already knew that I didn't have Type C charging port but I'm feeling bad because of the missing 3.2 ports as mentioned on the product URL.

There is already a slight disappointment for me w.r.t the DDR4 which is installed as single channel. I'll make a separate thread about this later.

I bought my first ever Acer product way back in 2009 (Extensa 4630z) but this purchase experience is leaving me in a bad taste because of a few things.

Why would the manufacturer mislead in this manner?

Accepted answers

All comments

Puraw

https://community.acer.com/en/discussion/715335/missing-usb-3-2-ports-and-type-c-charging-specs-dont-match-on-acer-aspire-a325-42

Hi, the Acer Aspire 3 A325-42 is primarily marketed and available in India, Acer Partners in India include disclaimers in manuals and flyers that specifications may change slightly. Keep in mind that this is a new budget laptop (still) with limited support.

tux7730

Hallo Puraw,

I didn't know a 7730u laptop is considered as a budget machine. Anyhow, I've formally raised a complaint with the merchant (Walmart owned Flipkart) in this regard. They can't mislead Indian customers in this manner. Tomorrow I'll call Acer Support number to discuss about the bizarre issues pertaining to Audio, Pcrt Scr key, Apacer-compatible 16gb RAM availability for dual channel and also this 3.2 spec issue.