Nothing happens when installing NitroSense on My Nitro ANV15-51

matias_zawardo
matias_zawardo Member Posts: 1 New User
edited 7:12AM in Nitro Gaming

My Nitro ANV15-51 was having a few issues, forcing me to uninstall NitroSense. When I tried to install it again, I searched my SNID at https://www.acer.com/br-pt/support/drivers-and-manuals and installed the latest version (4.5.975_20230809). Yet, when I executed the setup, it uninstalled the previous version and installed the indicated later. However, when I search it on my PC, nothing shows up, as it hasn't installed anything. What could be happening and how do I do to have access to NitroSense again?3

[Edited the thread to add model number to the title]

Answers

  • Diya1811
    Diya1811 Member Posts: 92 Fixer WiFi Icon

    @matias_zawardo

    To resolve your NitroSense installation issues, start by completely uninstalling NitroSense and any related services using the Control Panel or a tool like Revo Uninstaller to remove leftover files. Then, download the latest NitroSense version from the Acer support website that matches your laptop model. Once downloaded, extract the folder and install the APPXBUNDLE file first. Afterward, run the Setup.exe file in the same folder. Additionally, you can open Command Prompt as Administrator, type lodctr /R, press Enter and restart your laptop.

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