i have lost my Windows original. can i have it back please

hwarakadah
hwarakadah Member Posts: 1 New User

last 3 weeks ago, i have a problem in booting my AOA150 then i re-installing it.

but while i'm trying to re-instal Microsoft Security Essential it was informed to me that my Windows was not passed the genuine validation processes.

i do was joining ACER ID and have the Application, BIOS, Document, and Drivers from http://www.acer.co.id/ac/en/ID/content/drivers.

in the same time, i do sending my email to: peduli@acer.co.id

 

could you tell me what to do right now please.

is it i have to re-intalling the Application, BIOS, Document and Drivers previously i have from the sites...

or could you inform me how to have it back the Windows original and how to re-installing the right one...

 

by the way, this is my Windows sticker SN:[edited for privacy]

 

 

 

many thanks,

 

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