Backlight problems on Acer Nitrosense for Acer Nitro 17 AN17-41

Farrukh8
Farrukh8 Member Posts: 11

Tinkerer

edited 3:16AM in Nitro Gaming

I recently formatted my laptop by returning it to factory settings. Everything works great, but there is a problem with the backlight. The thing is that when I turn on the laptop, 10-15 seconds after loading Windows, the backlight on my Logitech G502 Hero mouse turns off. It turns on only if I disconnect the USB and turn it on again. Although after exiting the game, when the main video card is disconnected, the backlight turns off again... There is no such problem only if you use the breathing effect or zoom. I don’t know why the developers don’t fix this problem and generally don’t optimize the programs enough.

I don't know why this application has so many problems on the newest version. Having returned Nitrosense to the old version, there are no such problems. But the thing is that the new version has a balanced battery charging mode (No charging after 80%), which I miss. I have to use the old version of the program. There is not even a button to contact support and explain this problem to them so that they can solve it.

My Device:

Acer Nitro 17 AN17-41

Ryzen 7 7840HS

RTX 4050

[Edited the thread to add model number to the title]