I connected to the internet but it doesn't work

Ildurgen
Ildurgen Member Posts: 1 Newbie

I am trying fix one problem with my laptop its showing that I have a wifi and internet connection but its doesn't work but internet can work for a few of seconds

Can someone help me with this problem

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,415 Trailblazer

    If you have a mobile router reset (power off/on) the router and move it closer to your laptop or move location as the signal may be weak where the router is located. Rebooting your laptop will reset networking, try that. Most probably the server (internet provider) is poor or down, run this command: ping -n 10 community.acer.com to check your Wi-Fi bandwidth, if you get a Ping >100ms and Lost Packages >10% you should complain to your phone company/ISP. check your internet plan if it has expired or is capped.