Acer Warranty not showing up on my account on Acer Model N20C5

MissChelseaLynn
MissChelseaLynn Member Posts: 2 New User
edited 1:32AM in Aspire Laptops

for some reason I cannot get Acer to put that through for my warranty to show up on my account because of a hurricane that we had I need to have that showing up on my account the warranty there but I can't seem to get assistance I've already been on the phone with my half a day with them and then also the rest of my half a day is you know Acer text support so I don't know what to do at this point right now it's just I need to get my product on my page to see it registered under my stuff that it should be registered under and they won't do it why is that sorry for the big run on sentence I have no patience right now and I don't feel like going back to put in punctuation

[Edited the thread to add issue detail to the title]

Answers

  • StevenGen
    StevenGen ACE Posts: 11,951 Trailblazer

    The Acer Model N20C5 is NOT your laptops model number and what you laptop is ID by! Your laptop is the Acer Aspire Vero AV15-51 model and you should be patient as the Acer site is sometimes down and registrations take a while to register and will appear in your Acer account at a later date. My suggestion is that you get the paper documents and send that into Acer to get your laptop registered. Don't worry as any warranty work will be covered with a new laptop like you have. Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍