Can't update Nitrosense on my Acer nitro16 laptop and it gives me the error "0x8007000D"?

Mehmet1

Hi, I have Acer nitro16 laptop and I can't update my nitrosense. Whenever I try to update it, the app directs me to Microsoft store and store gives me an error "0x8007000D". I tried to google it and tried the solutions, but none of them worked. What can I do? Or is there a way to download the latest version of nitrosense on the web?

[Edited the thread to add issue detail to the title]

Joe_Kingsley

Hi @ Mehmet1,

For Error code 0x8007000D usually indicates that ERROR_INVALID_DATA. This error can be caused by a corrupted Windows update component or system file and seems to be like a OS related issue, you can try the below steps to fix the issue.

running the Windows Update troubleshooter, or reset the Windows Update component, or use the System File Checker

 to fix potential problems.

Ref:

https://support.microsoft.com/en-us/windows/windows-update-troubleshooter-19bc41ca-ad72-ae67-af3c-89ce169755dd

https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca

Please make sure your windows updates are updated to the latest and then try whether the Nitrosense is working, if not please download the Nitrosense Application for the Acer website below and key in the SNID/serial number, model number/product number or product name in the weblink below and get the drivers and downloads page for your laptop and go to the applications download page and get the Nitrosense software download and get it installed and reboot the system and try to check that the Nitrosense in working properly.

Ref:

https://www.acer.com/us-en/support/product-support/