dde server.exe stopping my laptop for shutting down in Aspire A315-24P, how to solve it?

Masudhere

this dde server turns on my laptop (Aspire A315-24P)

right after i shut it down, how to fix it?

[Edited the thread to add model number to the title]

GAMING6698

https://community.acer.com/en/discussion/714892/dde-server-exe-stopping-my-laptop-for-shutting-down-in-aspire-a315-24p-how-to-solve-it

This thing can be solved by disabling fast Startup, disabling 3rd Party anti-virus software, Disabling the ‘Automatically hide the taskbar'.

If above steps didn't work you can try performing registry tweak shown below-

When you initiate the shutdown sequence, the computer takes some time to close everything before shutting down the system. However, the DDE Server Window: explorer.exe error message comes right during this time. You can fix this issue by reconfiguring an existing key (WaitToKillServiceTimeout) and creating a new one (AutoEndTask).

To reconfigure the WaitToKillServiceTimeout –

• Press WIN + R, type regedit, and hit Enter.

• Navigate to the following location:

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control

• Select Control in the left pane.
• Double-click on the WaitToKillServiceTimeout and set the Value data to 2000.
• Click OK and close the window.

• Shut down your system and check if the issue is fixed.

In case you are still facing the same issue, you can create the AutoEndTask registry.

To create the AutoEndTask registry –

• Open registry editor and navigate to the following location:

Computer\HKEY_CURRENT_USER\Control Panel\Desktop

• Right-click on Desktop, select New, and then String Value.

• Rename it to AutoEndTask
• Double-click on the entry and set Value data to 1.
• Click on OK and check if this has resolved your issue.