I have sound quality issue i want to fix it

shibinshad
shibinshad Member Posts: 1 Newbie
edited October 27 in Aspire Laptops

i have sound quality issue i want to fix it

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 12,770 Trailblazer

    Hi, post your Aspire model, what Windows version, what the sound problem is (low volume, noise) and we will try to help.

  • Axxo
    Axxo Member, Ally Posts: 700

    Hi Shibinshad,

    First, try to connect your headphone using other device for us to check if the issue is with the computer or the headphone itself.

    If it does the same using other device mean that the headphone is faulty.

    If it works using a different device proceed with the steps below.

    -Go to Settings
    -Click System
    -Click Troubleshooter then Additional troubleshooter.
    -Look for Playing Audio and run the troubleshooter.

    -Go to Device Manager
    -Expand the Sound and Video Game Controllers
    -Look for Audio driver that was installed
    -Right click and Update
    -Look for "Browse my computer for driver
    -Let me pick drivers available drivers
    -Choose an old driver and use it.

    Connect the headphones and proceed with these steps.

    -Go to Control Panel
    -In Control Panel, select Large icons from the View by drop down menu.
    -Select Sound.
    -Select the Playback tab
    -Right click the Headphones and click Enable.
    -Right-click it again and select Set as Default Device.
    -Right click Headphones and click Properties.
    -Click the Levels tab, then drag the volume slider towards the largest value.
    -Click on Advance Tab
    -Uncheck the box to "Allow Application to take exclusive controls on this device"
    -Click OK.

    Restart your computer and test the audio.
    Hope this helps fix your sound quality Issue.

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