Disabled ports on Acer Veriton Vero N6720GT

Platoxide
Platoxide Member Posts: 1 New User

Hi! I have a Veriton Vero with the model shown on the title and I have it connected to an Acer monitor that came with it using a micro-DP port, and I want to connect a second monitor to it.

The problem is that the only other normal display ports (both DP and HDMI) are disabled according to the PC itself (as shown in the image) and I haven't been able to enable them with the methods that I found.

How can I enable them? Thanks.

Answers

  • Larryodie
    Larryodie Member Posts: 1,738 Community Aficionado WiFi Icon

    It seems like that they didn't want them used ??? Do they show in device manager ??

  • billsey
    billsey ACE Posts: 34,584 Trailblazer

    Does the back of your computer look like this?

    If so, the fact you have a GPU card installed (#1) means the onboard video is disabled. That is perfectly normal. If you have no card in the #1 position, then the onboard video should be working. The system detects a discrete GPU card during the initial startup process and disables the onboard video if one is detected.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • StevenGen
    StevenGen ACE Posts: 12,476 Trailblazer

    These are the Acer Veriton Vero N6720GT quoted SG specs as shown by Acer for this mini desktop that you can connect a monitor to, so use the below ports. Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍