Acer Swift Go 14 SFG14-42 - I have problem. After connecting to Wi-Fi/WLAN my acer laptop freezes

nikucchi

So i dowloaded new wifi drivers and install Windows 11 again and it still keeps freezing?

Need help asap. Maybe bios or something like that idk? Thanks already

billsey

Are you sure it's the WLAN function that causes the freezing? If you run without a network does it never freeze? What happens if you boot into safe mode with networking? Does it freeze there?

Axxo

Please follow the below methods and check the issue:

Method 1:-

Step 1:

Boot the computer in Safe Mode with Networking to see if the same issue occurs:

http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

If it works fine in this safe mode, then follow the next step.

Step 2:

You need to perform a Clean Boot to prevent any conflicting third party applications from interfering with your computer.

To place the computer in a Clean Boot state, you need to follow the steps from the article mentioned below and check with the issue.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

Note: You need to follow Step 3 from the article mentioned above to get the computer back to Normal Startup after performing all the steps.

Method 2:-

Follow the steps in the below link.

Windows hangs or freezes:

https://support.microsoft.com/en-us/topic/troubleshoot-windows-8-1-windows-8-or-windows-7-hangs-or-freezes-752adf9f-d1c4-e766-a9d5-6081b88de359#method51

———————————————————————————————————

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.