After upgrading my G3-572 from 8GB to 16GB its not showing dual channel ranks after RAM upgrade

Abhszit
Abhszit Member Posts: 2 New User
edited October 26 in Predator Laptops

I recently upgraded my RAM from 8GB to 16GB (2x8GB). Why am i still seeing the ranks as Single on both RAM slots ? Shouldn't it be showing Dual?

[Edited the thread to add issue detail]

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