AN517-41 making connecting sound on start-up. How to fix it?

Mawiwauii

i have a AN517-41, and every time i start the laptop when windows screen shows up a connecting sound like a USB makes the sound, how or what it can be? im having stuttering problems dont know if something has something to do with it?

[Edited the thread to add issue detail]

Puraw

https://community.acer.com/en/discussion/714786/an517-41-making-connecting-sound-on-start-up

Hi, turn off system sounds (see red box picture)

If the sound persists you have a hardware issue and should take the laptop to acer Services in your country. If it is a system sound you can disable that for a certain action like the Windows startup sound.

Mawiwauii

is there anyway to check if its a hardware problem? cause ive been thinking is a hardware problem too, but dont know a way to check if the system lets me know, like the mini dump or event viewer

eGomes

Hello,

You can use the Nirsoft USBLogView tool if you suspect that a device or USB Host Controller is malfunctioning.

And thus, monitor whether intermittent disconnections are occurring and consequently causing these stuttering problems.

Event Viewer (eventvwr.msc) -> Windows Logs -> System, may also give some clues.

Mawiwauii

thanks will try it

Mawiwauii

maybe this has something to do with it

Axxo

If the sound persists you have a hardware issue and should take the laptop to acer Services in your country. If it is a system sound you can disable that for a certain action like the Windows startup sound.

Mawiwauii

i guess ill have to

eGomes

Alternatively, you can use Windows Reliability Monitor to check & investigate hardware fault and applications errors. PressWin + R > type: perfmon /rel [Enter]. And then, see  Reliability Monitor and also the full list available under View all problem reports.