Acer I PRO Series 108 cm (43 inch) Smart Google TV 2024 Edition-Display screen broken - NO RESPONSE

MAHADEVAN

M/s, Acer,

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There is no proper response from your end , we have booked the ACER PRO SERIES 43 INCH tv on Flipkart and it also received after that we have taken photo while ON the TV there is no issue in that but while your technician person has come for installation during that he has broken internally while fitting tv on the wall and also we have tried to contact the customer care no is proper responded this is the way you will response for all customer???

We just need denial confirmation or job sheet, or service note from you then only we can able to replace the TV from Flipkart.

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[Edited the topic title to include the topic issue and to hide sensitive information]

Samuel-Acer

Hi @Mahadevan,

I am very sorry to hear this, unfortunately, the Acer Community is not a direct portal to Customer service, the Acer Forum Discussions were designed as a peer-to-peer support community where Acer users help other Acer users. Many Acer employees (Moderators), read the various topics posted here and you will notice that some Acer employees interact with members when appropriate, primarily we want the community to be a place where members can exchange their own advice and ideas.

Only your local support services can help you with this, the community is not an escalation channel, unfortunately.

Note: This thread will be now closed.

Regards,

Samuel-Acer