Aspire 15-e5-574g-71k2 has no acer logo on boot, the inbuilt battery is in failure since years

fafi85
fafi85 Member Posts: 2 New User
edited October 2024 in Aspire Laptops

Hi,

I got an aspire 15 e5-574g-71k2 when I start the laptop it doesn't boot, the screen remains black than I have to force shut the power down. Trying to reboot allows to properly see the acer logo on boot then initializing the OS. What is wrong with the device?

Note: the inbuilt battery is in failure since years, the laptop is always and only powered by electricity.

[Edited the thread to add model name and issue detail to the title]

Answers