Predator monitor XB3 when changing refresh rate from 120 Hz to 240 Hz, screen goes black.

eurur0
eurur0 Member Posts: 1 New User
edited October 20 in Predator Monitors

Predator monitor XB3, when I'm changing my refresh rate from 120 Hz to 240 Hz my screen goes black after some minutes of using it, it's making me stick with the 120 anyone know what should i do?

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,341 Trailblazer

    Hi, try to connect to the USB-C port assuming your PC supports Display Port Alt mode. Also check your graphics card specs and if that supports 4K @ 240Hz make sure it is connected to the USB-C port.

  • Diya1811
    Diya1811 Member Posts: 131 Skilled Fixer WiFi Icon

    @eurur0

    Getting stuck at 120 Hz when you're aiming for 240 Hz can be frustrating! Try these steps:

    1. Make sure your graphics card supports 240 Hz and that you're using a DisplayPort cable, as HDMI might not support higher refresh rates.
    2. Ensure your graphics card drivers are up to date. Outdated drivers can cause display issues.
    3. Verify that the refresh rate is correctly set to 240 Hz in your monitor's on-screen display (OSD) menu.


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