i just got a new acer aspire 3 15 laptop, but it wont let me use a teaching site

caatje1988
caatje1988 Member Posts: 1 Newbie

good day, i am having a little trouble with my newly aquiered laptop.

i am folowing a study at the dutch NCOI and it has a seperate teaching platform online called e-connect. i have no trouble logging in on the site with my samsung phone.

but for my homework assignments i need to login on a personal laptop, and when i try to loging via any internet browser on my acer (google chrome, microsoft edge and even mozilla firefox, i keep getting a : "not authorized" notice.

i have already tried the trouble shooting page on the forementioned site but i keep getting the same notice.

the troubleshooting page gives different options for different browsers changing the security or cookies settings. but for me it does not work.

so i thouht to myself why not send a message on an acer forum. maybe some other dutchies are having the same problems.

the education page is: ncoi.nl

and the platform is econnect.nl

hoping to find an answer kind regards.

Answers