Helios 300 PH 315 55 laptop not turning on. Blue battery light is on & have done battery reset.

Cesareb
Cesareb Member Posts: 1 Newbie
edited 12:55AM in Predator Laptops

Laptop not turning on. Blue battery light is on. I have done the battery reset by unplugging and holding power for 60sec.

Then waited for 30mins.

Plugged back in and tried to power up.

I also unplugged cmos battery and did the same.

Before it happened I have noticed I had to hold the power button for a few secs before laptop started to boot.

Beforehand it only needed one sec.

What's the issue ?

What else can be done ?

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 12,514 Trailblazer

    Hi, check the seating of the RAM modules, unseat and firmly reseat in the slots. If that does not help run a battery report (command: powercfg /batteryreport) and check how the latest capacity 100% charged compares with the design capacity and how many hours (should be 3-4) is left based on the draining profiles for the last 3 days. If that looks good I recommend bringing the laptop to Acer Services in your country as it may have a power rail issue or a bad power button.