My laptop won't boot, Where did the files go?

Jacobbudrow
Jacobbudrow Member Posts: 1 Newbie
edited 3:23AM in Nitro Gaming

MY laptop won't boot

Answers

  • Puraw
    Puraw ACE, Member Posts: 12,491 Trailblazer
    edited 5:24AM

    Hi, the bootloader on your boot drive is corrupted or missing, check in BIOS Information if your HDD0 boot drive is detected, if no HDD0 check the drive connections, Sata-3 cable if you have a 2.5" Sata HDD/SSD, and PCIe M.2 slot if your boot drive is a NVMe/Sata SSD. If you cannot boot to Windows anymore, I recommend bringing the laptop to Acer Services in your country to reset the system to factory default for a small service fee. Alternatively take the boot drive out, mount it in an external HDD/M.2 SSD USB case and test the drive on another PC with a drive testing program. If the drive is busted replace it and clean install Windows on the new boot drive.