Acer Swift 3 SF314-42-R9YN does not boot up after entering sleep or power off.

So my Acer Swift 3 laptop that I've had for about 3 years recently started to not turn on after entering sleep mode. When I press the power button to wake it up the little light bulb icon on the laptops side glows blue for about 5 seconds before turning back off without turning on the laptop. Along with this issue also came the weird freezing and rolling back of the clock on my laptop, no matter how often I sync my time or click automatic time zone the laptop still displays the wrong time. The only way I have been succesful in getting it to boot up is by surprisingly giving it some "taps" on the back. At first I only had to tap it lighty but now within the span of ~4 days the more I do that the harder it gets to turn on and the harder I have to "tap" it(yes, that means hit).
OTHER NOTES:
1. I read other discussions on here about an almost mirroring issue and tried the solution(which was a BIOS update) all for my laptop to refuse it due to already being on the latest BIOS
2. The keyboard backlight remains off when I get the "5 seconds off" light but does turn on when a successful boot happens.
3. I have tried rolling back the last windows update through the safe boot menu but that still didnt work
4. And lasty, AS IM TYPING THIS I get a windows pop up saying my start menu isnt working

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DarkKazekage

Ugh dont mind this I meant to post in comments. I still need an answer/solution

DarkKazekage

uploading this from my phone

Axxo

Unplug the power, then press and hold the battery reset for 15 seconds, release and wait 15-30 minutes then plug the power back in and try starting it. If the computer does not wake from sleep or hibernate mode, restarting the computer, changing settings, or updating the software and drivers might resolve the issue. If you have a notebook computer that cannot return from sleep mode, first make sure it is connected to a power source and the power light is on.

The most common reason for a laptop not turning on is a problem with its power supply. Start by checking these points: Ensure the power cord is securely connected to both the laptop and the wall outlet. Try a different wall outlet to rule out issues with the power source.
Here are a few troubleshooting steps you can try:-

Force Restart:

Hold down the power button for about 10 seconds until the laptop powers off.
Wait a few seconds, then turn it back on.
Check Connections:
Ensure that the laptop is plugged into a power source. Sometimes, the battery might be drained.
If you’re using an external monitor, make sure it's connected properly and powered on.
Remove External Devices:
Disconnect any USB devices, external hard drives, or peripherals, then try restarting the laptop.
Try Different Power States:
If it doesn’t boot normally, try booting into Safe Mode. You can usually access this by pressing F8 or holding Shift while clicking Restart from the power options (if you can access them).
Check for Overheating:
If the laptop feels hot, let it cool down for a while before attempting to power it on again.
Hardware Reset (for some laptops):
If your laptop has a removable battery, turn it off, remove the battery, and hold the power button for about 15 seconds. Reinsert the battery and try turning it on again.
Update Drivers:
If you manage to boot up, check for and install any pending updates, especially for your graphics driver.
Check Display:
If possible, try connecting your laptop to an external monitor to see if it’s a display issue.
If none of these steps work, it might be best to consult with a technician.

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DarkKazekage

https://community.acer.com/en/discussion/comment/1303592#Comment_1303592

Sorry for the late reply. I have done everything you listed and still have the same issue. I'm going to try reinstalling windows on my laptop as a last resort. I'll comeback and say how it went.

billsey

When you are in failure mode, if you long press the power button to force it to turn off, does it then turn on normally? The error message you show is likely caused by a corrupted OS image. You can sometimes fix that using a combination of diskchk to repair any errors, the DISM and SFC to repair the files. If that doesn't work the drive may be failing, which would mean you need a new one and a reinstall of the OS and apps.

DarkKazekage

https://community.acer.com/en/discussion/comment/1304020#Comment_1304020

When I long press the button, nope. It doesn't turn on normally. I would like to try the disk repair you mentioned. Can you further explain?

Also updates: The reinstalling of Windows helped a little bit as now when I have my laptop screen open and it goes into sleep mode, even after the whole night when I come back to it, it turns on normally. The only current issue right now is getting it to turn on when I power it off/close the screen.

billsey

What do you have it doing when you close the screen? IIRC the default is to sleep in both powered and battery mode, but you might have it set differently.

DarkKazekage

https://community.acer.com/en/discussion/comment/1304594#Comment_1304594

This is what I have it set as.

StevenGen

https://community.acer.com/en/discussion/comment/1304654#Comment_1304654

Do a proper Hard Reset of the SF314-42 laptop as there could be that the EC chip is freezing and need a reset or the EC chip needs replacing if its shorted in any way and its not performing its programmed tasks fully.

Hard Reset: remove the ten (10) screws securing the lower case to the uppercase of your Swift SF314-42 laptop, then carefully starting from the right side, pry to release the right side latches then continue prying the bottom side latches then pry the left side latches, then pull forward to continue releasing the upper side latches. Then remove the back lid.

Take the main battery out and disconnect the RTC/BIOS battery and then short the batteries + & - pins at the mainboard plug, leave the laptop like that for at least 1 hour (preferably overnight) and then reconnect everything and reboot the laptop as it should perform in its oem state. Good luck and hope this helps you out some more.