Acer Predator Helios 16 charging problem PH16-71-72YG,

Adithya13
Adithya13 Member Posts: 1 New User
edited 1:49PM in Predator Laptops

Hi,I am Adithya, I currently own a acer predator Helios 16 PH16-71-72YG,

Recently,my laptop doesn't get charged up, it stayed at 30%. The charging indicator light won't get lit up,both of them. I am worried and terrified right now, I checked up the charger and loose connection, its not the issue, my instinct says that it has to be either battery problem or a software issue, I checked with acer care, it shows that my battery health is good.

My laptop was bought in Newegg and I was received as a gift and I am using currently in India.

Warranty is gone and my laptop runs when it is plugged in, when I plugged it out, it turns off.

I have went to handful service centers in India, they turned me down, my last hope is you guys!

So help me guys!

Thank You

[Edited the thread to add model name to the title]