I have a predator ph315-55-795C. Power button working but the rest of kb is not

CMReyes
CMReyes Member Posts: 1 New User

I am a kinda advanced (like exchanging the liquid metal to thermal paste - yes, its better the stock liquid metal; can do troubleshooting; etc) but im really at a loss. coz usually, when a laptop keyboard w/ power button dies, it's adios power button too... but in this case, the power button works while d rest of keyboard doesnt... pls help

Answers

  • StevenGen
    StevenGen ACE Posts: 12,480 Trailblazer
    edited October 15

    Check the Keyboard cable as it could be damaged and/or if you removed the upper case and keyboard you might have installed the keyboard cable incorrectly and that is why the keys don't work, if not then you need to change the Upper Case and Keyboard as the oem Acer keyboard comes as one unit with the upper case together in many languages, so look at the Acer part number under the keyboard or let us know which language you need as we can give you the Acer part number for whatever language you have. Good luck.

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