Why is this happening on my laptop screen?

seyma
seyma Member Posts: 1 New User
edited October 2024 in Nitro Gaming
This happens constantly when I use my laptop. Also, it slows down and lags a lot, especially when using AutoCAD etc. what should i do


Best Answer

  • Puraw
    Puraw ACE, Member Posts: 14,454 Trailblazer
    Answer ✓

    Hi, check the available RAM and if very low increase your RAM by replacing or adding RAM modules. Uninstall preinstalled programs and bloatware like 3rd-party browsers, virus checkers and trial versions, Open Task Manager-Processes and check for the Background apps those should not exceed 75, if you see several hundred background apps running you have to uninstall programs you don't use. The screen you show is caused by either a corrupted video driver or a bad eDP/LCD cable/connector, Uninstall the GPU drivers with DDU in Safe Mode (check this forum) and if that did not fix it, I recommend bringing the laptop to Acer Services in your country to check the screen and cable.

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,454 Trailblazer
    Answer ✓

    Hi, check the available RAM and if very low increase your RAM by replacing or adding RAM modules. Uninstall preinstalled programs and bloatware like 3rd-party browsers, virus checkers and trial versions, Open Task Manager-Processes and check for the Background apps those should not exceed 75, if you see several hundred background apps running you have to uninstall programs you don't use. The screen you show is caused by either a corrupted video driver or a bad eDP/LCD cable/connector, Uninstall the GPU drivers with DDU in Safe Mode (check this forum) and if that did not fix it, I recommend bringing the laptop to Acer Services in your country to check the screen and cable.