I have freezes when watching videos in browser. .Acer nitro 5 an 515-57

Jolahq
Jolahq Member Posts: 5 New User

This problem only appears when watching videos in browsers, I do not have any freezes in games and installed videos.

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,454 Trailblazer

    Hi, what browser are you using, try the Edge browser and check your available memory in Task Manager-Performance-Memory. Also check the background processes in Task Manager those should not exceed 75, if you have hundreds of apps running at the background you need to uninstall programs you don't really need like the preinstalled 3rd-party browsers, virus checkers, bloatware and trial versions. Open Event Viewer and check the errors after a freeze, if there is something mentioned about Nvidia you may have to reinstall the dGPU driver with DDU in Safe Mode.