Issue with USB to HDMI Adapter Detection on Acer Nitro 5 AN515-55

Wassim
Wassim Member Posts: 2 New User
edited October 2024 in Nitro Gaming

I am experiencing an issue with my USB to HDMI adapter when attempting to connect a third monitor to my Acer Nitro 5 AN515-55 laptop. Although the adapter works correctly on another computer, it fails to be detected on my laptop.

I have installed the necessary DisplayLink drivers, but the third monitor is still not recognized. I have tried various troubleshooting steps, including updating graphics drivers, checking USB port functionality, and ensuring that power management settings do not disable USB devices. Additionally, I have tested the adapter with different HDMI cables and monitors to rule out any hardware issues.

Despite these efforts, the monitor is still not detected by the laptop. It seems there might be a software or configuration issue specific to my device. I would appreciate any assistance or guidance on how to resolve this problem.

Thank you!

Answers