I have problem trying to upgrade RAM on my nitro PC AN515-58-781P

Danol7643
Danol7643 Member Posts: 1 Newbie

Hi,

I recently purchased a Crucial RAM 32GB Kit (2x16GB) DDR5 4800MHz CL40 (CT2K16G48C40S5) to upgrade my system. After removing my current RAM and installing the new kit, my PC failed to start. The screen remained dark, though the keyboard was illuminated. I’ve tried troubleshooting but can’t seem to find the issue, as everything looks fine on paper. I’m wondering if I made the right purchase and would really appreciate some help with this issue.

Additionally, I noticed that if I remove even one of my original RAM sticks, the PC won’t start. I also found that my system won’t boot unless the original RAM sticks are placed in their original order. Is this normal?

Thanks in advance for your assistance!

My pc reference number is AN515-58-781P

Answers