Crashing Terribly !! Acer Predator Helios Neo 16

jamalzakaria
jamalzakaria Member Posts: 1 Newbie

Since day one, I've had issues with the laptop, especially while gaming. Games crash after 5–10 minutes, regardless of their system requirements.

Now, the issue affects the entire system, even when browsing or on the desktop. Additionally, the laptop overheats even during light use, and the fan runs excessively despite using an external cooling pad. The main issues seem to be related to overheating and the graphics card, as well as crash and flicking. So there are many problems with the graphics card.
Troubleshooting:

Formatted the laptop—issue remains.
Updated Windows and drivers—no improvement.

RTX 4070

32 GB RAM

I9 1400HX