My Laptop Keeps Freezing When I Lock It. acer swift 3 sf314 2018

dibas
dibas Member Posts: 1 Newbie

My acer swift 3 goes randomly into a freeze state after I lock it. It happens randomly and I haven't found any cause yet. I have even booted a new version of windows. If the screen locks, the only way I can get back into windows is by pressing the power button until it turns off. I have tried joining a secondary display but that doesn;t work too.

Answers

  • johnabraham1122
    johnabraham1122 Member Posts: 2 New User

    It sounds like your Acer Swift 3 (2018) might have a software or hardware issue. Try these steps:

    1. Update Drivers: Ensure your graphics and chipset drivers are up to date.
    2. Check Power Settings: Go to Control Panel > Power Options and adjust the settings to avoid conflicts when locking.
    3. Run Diagnostics: Use Acer’s Care Center or Windows diagnostics tools to check for hardware issues.
    4. Windows Update: Make sure your system is running the latest Windows updates.
    5. Check for Background Apps: Some apps running in the background may cause freezing. Try disabling unnecessary startup programs.