Spin 3 N16P9 power/boot issue. Need help identifying issue

SampleText707
SampleText707 Member Posts: 1 Newbie

Symptoms:

when unplugged nothing happens

When plugged in, charging light appears

When plugged in and power button is pressed, system on indicator turns on, but neither keyboard or the screen shows signs of booting.


my ideas as to what it could be: The laptop is very old, and is a bit warped. I worry that it’s a motherboard issue. Other than that battery life has been getting increasingly short recently so i also suspect that as well.

Any help is very welcome. Thank you.

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,523 Trailblazer
    edited October 11

    Uless this is a much older model, Acer Spin 3 SP315-51-757C from 2017 is not that old but if the battery was never replaced even after 7 years it will be dead by now, buy a new battery first: Acer Spin 3 N16P9 Battery | Replacement Part (laptopinventory.com) I can't find any other shop online for that Spin3 model. Check at the bottom of your laptop if the full model is perhaps Acer Spin 3 SP315-51-757C if that is the case this is the right battery Battery for Acer Spin 3 SP315-51-59GL 3 SP315-51-73UG 3 SP315-51-757C | eBay

  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    We don't have a cross reference for those "N16P9" numbers. Your full model number is usually on the same sticker as your serial number, it should look something like SP3xx-xxx-xxxx. They have been making Spin models for many years now, and yours could be most any one of them. Likely one of the first steps, before ordering a battery, is to open up the bottom case and inspect the battery. If the cells are bulging you definitely need a new one. If the cells all sit flat you my of may not need a new one and we should work on some additional diagnosis. The last thing you want to do is throw money at it in the hope it will get fixed if the issue is something more catastrophic than a battery… If it's in need of a replacement motherboard you are likely well served to look for another machine.

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