My acer nitro-5 cannot use the built-in webcam. Can somebody help me fix it :(((

TianPhung
TianPhung Member Posts: 1 Newbie
edited October 2024 in Nitro Gaming

My acer nitro-5 cannot use the built-in webcam. Can somebody help me fix it :(((

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,454 Trailblazer

    Hi, when this recently happened after an update or you installed a program you can restore your system to a date when the webcam was still working: Type Restore in the Search bar and click on "Create a restore point" and "System Restore" with a date:

    This will preserve all your data and programs, you may only have to update Windows again. If no restore points are found, you can "Reset this PC" without losing your data option, type Reset in the Search bar and follow the instructions:

    You will have to reinstall programs that were not pre-installed by Acer, but all your files will be preserved.

  • Axxo
    Axxo Member, Ally Posts: 963

    Some steps to solve this -

    Enable Use of Camera Hardware:-

    The first thing that one should check is the camera app is allowed to use hardware in Windows 10 settings, to do that, follow below steps.

    open Windows Settings then Click and open Privacy Section Windows-Settings-Privacy

    From the left pane under Windows Permissions, scroll down and locate and click Camera Camera-Settings-Windows Permissions
    Now click on Change button under Allow access to the camera on this device.
    Turn the switch on for Camera Windows 10 Camera access for this device
    Scroll down further and from the list of Choose which apps can access your camera, make sure to turn on options for all the apps that you plan to use your webcam/camera.


    In case if the toggle is already turn on, then do turn off and turn back on which can remove the glitched out app settings.

    Run troubleshooter:-

    One such utility is App troubleshooter. To run Windows app troubleshooter, press windows key + i keyboard shortcut, now in Windows Settings, search and open Troubleshoot Settings.

    Windows Settings Troubleshoot

    Under Troubleshoot settings, scroll the right-side pane and locate Windows Store Apps, click on that option and hit run the troubleshooter button.

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