Error when tryng to update USB Type C Dock III firmware

SeeDoubleOh
SeeDoubleOh Member Posts: 1 New User
edited October 10 in Switch Series

I'm getting this error message:

"Error: ISP VmmUpdater.exe check firmware fail. Please make sure the dock with external display device has been inserted.

Composite version: 1.3.0.0

DMC Version: 3.3.1.2010

HUB Version: 4051

Power Delivery Version: 3.3.0.1753

Tool version: 1.0.3.3 downloaded here.

I do have a monitor connected to the dock and it's working fine. I've tried HDMI and DP on the dock itself. Tried 2 different docks of the same model, but hadd the same issue with both.

NTB is an ACER TravelMate P4 running W10.