Battery is charging and dropping very fast in Nitro 5 AN515-58 laptop

Rohit6820000
Rohit6820000 Member Posts: 6

Tinkerer

edited October 2024 in Nitro Gaming

Recently my Nitro 5 AN515-58 laptop battery has been having the issue where it charges and discharges very fast. It doesn't even last 5 minutes. It has only been one year since the laptop is being used so it is quite worrying that battery is already having issues. What are the ways to solve it if any?

[Edited the thread to add model name to the title]

Answers

  • Hi @Rohit6820000 what you say is strange, you say it only takes 5 minutes to download? Performing what task?
    How long does it take to load?
    How long has the computer been in use?
    Try performing a reset:

    Regards.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Rohit6820000
    Rohit6820000 Member Posts: 6

    Tinkerer

    What I am saying is Battery goes from 100 to 0 in 5-10 minutes as well as charges back from 0 to 100 in similar time. I can not help the vent issue a lot as I use my laptop on a table but if you have any suggestions for it, they are gladly welcome. As for battery reset, I have tried doing it but unable to tell if it has happened successfully.

  • In that case the battery must be in bad condition, take the equipment to a trusted technical service or contact Acer if it is still under warranty.

    Regards.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Axxo
    Axxo Member, Ally Posts: 963

    I am really sorry for the inconvenience.. Let us do the basic steps first.

    Doing the power drain and bios defaults will really help. Kindly follow the steps given below:

    Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, you can find a pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer. Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.

    If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery. Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door. Just below that you can find a latch. If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer.

    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop. Hold the power button for 1 minute. After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.

    Connect all the cables back and restart the computer.

    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear. Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.

    It might also be the issue with battery, charger or power outlet. Try to use the charger in a different room on a different power outlet. Try to bypass the surge protector and connect it directly to power outlet. Try to use an alternative charger if possible. Try to turn on the computer without the charger and check it ( as long as the battery is not drained out )

    Try windows x
    go to device manager
    expand Battery
    right click on all the items below battery – uninstall
    Restart the computer. It should work fine.

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    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.