regarding battery issue in acer swift go 14. (Swift SF14-71T)

Nirmita
Nirmita Member Posts: 1 New User

i bought my laptop 6 days ago. I recently felt like there is a problem in battery. MY battery was at 66%, suddenly it fell down to 6%. so, i plugged it in to the charge and it came in same 66% again. what is the issue could you please help me.

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,186 Pathfinder

    @Nirmita

    Locate the battery reset hole at the bottom of the laptop. Use a small tool to push that button for a few seconds to do a power cycle.
    Or do a battery calibration by using the laptop's battery power until it shuts down and the laptop is fully charged again.

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