How can I fix the wifi problem on my Nitro computer?

Lesly
Lesly Member Posts: 3 New User

My computer has no internet connection. It says it has a code 10 problem and it is impossible for me to connect to any network.

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,388 Trailblazer

    Hi, Lesly.
    Uninstall that Intel AX200 driver in Device Manager and just reboot, Windows will reinstall the proper Wi-Fi driver for your network adapter.

  • Axxo
    Axxo Member, Ally Posts: 831
    edited October 11

    (code 10)' message usually occurs when there's a problem with the device's connection to the computer or when the driver is not compatible or is malfunctioning. Network adapters are often affected by this error; in some cases, Windows may fail to recognize them

    Try an older version of the Local Area Network (LAN) driver from the manufacturer or use the inbox driver from Microsoft. Installing the older drivers for the device might correct the Code 10 error.

    8 Simple Ways to Fix Code 10 This Device Cannot Start Error
    Check if the device is properly plugged into your computer.
    Reboot your computer.
    Run the Hardware and Devices Troubleshooter.
    Roll back a device driver.
    Update the drivers for the device.

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  • StevenGen
    StevenGen ACE Posts: 12,155 Trailblazer

    Refresh the driver or completely reinstall the Intel AX200 Wi-Fi 6 160MHz card driver with the oem Acer WI-FI driver from your Nitro Model Acer Support page.

    WI-FI REFRESH

    Go to > Device Manager > Network adapters > select the Intel Wi-Fi 6 AX200 160Mhz Card > right click the card Properties > Driver > Update Driver > Browse my computer for drivers > Let me pick from a list of available drivers on my computer > and then pick the last dated/version Wi-Fi driver that is in that list, and reinstall that driver, as afterwards your Wi-Fi should work. If it doesn't then completely reinstall the Intel AX200 driver from the Acer support page.

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