Acer Spin 3 display switches off -- possible battery issue?

Yoeri_G
Yoeri_G Member Posts: 1 New User

I've got an Acer Spin 3 of 3 years old. Since a few weeks, at random moments the screen will switch off and will not switch on again. The laptop continues to work. When I connect an external monitor, it's still operational. Unfortunately, a hard reset/cold reboot will not fix it. The only way I can get it to work again is to unplug it and do a battery reset of 30+ seconds.

I know the battery is not in great shape anymore - it will last mere minutes after unplugging. Considering only the battery reset (inserting a pin through the hole for half a minute) seems to work, is it likely that replacing the battery would fix this issue?

Here's my system info:

Acer Spin 3 SP314-54N-57VR
Processor Intel(R) Core(TM) i5-1035G4 CPU @ 1.10GHz 1.50 GHz
Installed RAM 8,00 GB
Graphics Intel(R) Iris(R) Plus Graphics
running Windows 11