dts audio processing settings are unavailable, also issue with McAfee antivirus

arif7977
arif7977 Member Posts: 1 New User
edited October 6 in Swift and Spin Series
  1. when i open dts audio processing software in my laptop it show that the setting are currently unavailable with the current audio device
  2. issue with McAfee antivirus software whenever i open this app it only show that we are getting your app up and running below that it is writtent that we will launch your award winnng app soon. it has been year now

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,527 Trailblazer

    Don't use 3rd-party antivirus programs with Windows Defender, the firewall will not work properly, and you may get false hits resulting in quarantining Windows system files that will brick your PC . To uninstall Mcafee you need to download their Uninstaller from the support site as Windows installer is unable to completely remove all apps and the program will be reinstalled again later. Once you have succesfully unistalled all your 3rd-party antivirus programs, Windows security dashboard should look like this:

  • Axxo
    Axxo Member, Ally Posts: 860

    Hi,

    try to uninstall the DTS application in your computer.

    Once uninstalled, restart your computer and go to this link below and download the updated application.

    https://apps.microsoft.com/detail/9p2klrftzqhq?tp=U29mdHdhcmVHYW1pbmcgTkI%3D&rtc=1&hl=en-us&gl=US

    Once downloaded and installed, restart your computer and try to open the app. Hope it helps.

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    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    Don't uninstall DTS. Just look instead at what devices are chosen for your audio input and output.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.