Acer Chromebook 314 C933 Replacement Batteries

CompaqDeskpro
CompaqDeskpro Member Posts: 5 New User

I manage Chromebooks at a school, we have 700 C933's. Many batteries failed by staying at 1% and not charging, and these were consistently replaced under warranty. Now that we are out of warranty, I still need to keep replacing these batteries. I ordered 10 generic batteries from an Amazon seller, and while they work as a battery, the Chromebook does not detect them. The screen does not brighten up when plugged in, cannot come back out of sleep without plugging, and there is no battery symbol. Does anyone know if I bought lemons or if this is the expected behavior from generic batteries, and where I might be able to buy OEM batteries? I'm currently pulling batteries out of spares, I'm down to half of the 20 I have left. The battery model is AP18C8K.

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