I bought a new laptop acer nitro 5 (Nitro AN515-58) and the battery not charging

Ahmed_Mohey_99
Ahmed_Mohey_99 Member Posts: 2 New User
edited October 2024 in Nitro Gaming

I bought a new laptop acer nitro 5 (Nitro AN515-58) and the battery not charging

What should I do ??

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

Answers

  • Jack22
    Jack22 ACE Posts: 4,199 Pathfinder

    @Ahmed_Mohey_99

    Just try to restart and see.

    If that dont work, check whether the laptop is updated. If not than do the updates.

    Click on 'Yes' if the comment answers your question!
  • Ahmed_Mohey_99
    Ahmed_Mohey_99 Member Posts: 2 New User

    I already restart the laptop many times and download all driver updates from acer website and windows update.

    The windows is updated, there is no update until now.

  • Axxo
    Axxo Member, Ally Posts: 963

    If your battery is not charging then the first thing that you should look at is the charger adapter if its outputting 19V at its plug with a multimeter, second, check the battery if its charging, but if your Nitro 5 laptop has side battery indicating lights. Also Make sure that the AC adapter is properly connected to the wall outlet and your Acer laptop's charging port. Also, check if the LED light on the adapter is lit. There is a charging indicator on the side of the laptop. Blue is fully charged and orange is charging. Also just try to push the charger further into the laptop until you hear two clicking sound.

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