Bios update keeps getting failed (using acersense) in acer swift ultra-5

Durgesh_sharma123
Durgesh_sharma123 Member Posts: 2 New User
edited October 2 in Swift and Spin Series

just bought acer swift ultra-5, acer sense shows bios update as critical update though my bios version and available are the same but still i am getting the update notification now i am not able to dismiss the notification as i am not able to update nor system understands my bios version is latest. please help to get rid of that notification. posting image for refrence.

[Edited the thread to add model number to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 12,229 Trailblazer

    Hi, disable AcerSense in Windows Services it does not work well with Windows update, if you have the latest BIOS version already don't update. Make sure Windows11 is up to date, version 22631.4249 and enable Optional Updates in Windows "Check for Updates" Advanced settings, Windows11 will offer firmware and driver updates before these are released on Acer Support.

  • StevenGen
    StevenGen ACE Posts: 11,665 Trailblazer

    Just some additional advice and good practice that you should adopt, only install the Acer exact Swift bios and firmware drivers that Acer has for your Swift laptop do not install anything else as it could brick or damage your laptop👍

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Durgesh_sharma123
    Durgesh_sharma123 Member Posts: 2 New User

    Acersense is a by default app from acer, it provides update specific to my model, but as you said i will consider windows update prior to Acersense, thanks man

  • billsey
    billsey ACE Posts: 33,666 Trailblazer

    Actually, it's likely best to just run the update using a downloaded BIOS from the Acer support site. Though Acer Sense is pretty useful at times, some of the revisions of it do seem to have issues with pushing a BIOS update.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,186 Pathfinder

    @Durgesh_sharma123

    Make sure that the power adapter is plugged in. The BIOS update will terminate itself if the laptop is running on battery power.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!