Nitro ANV15-41 the keypad doesn't go to Numeric Mode even after I push the NUM Lock key

jimmulally
jimmulally Member Posts: 1 New User
edited October 1 in Nitro Gaming

On my new Nitro ANV15-41 the keypad doesn't go to Numeric Mode even after I push the NUM Lock key and the pop-up icon appears on the screen showing it's locked. Do I need to do something else to put the keypad in Numeric Mode?

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,480 Trailblazer
    edited October 2

    TheANV15-41 "num" key is suppose to turn NumLk On or Off and the lock icon that appears on the screen represents the following behaviour of the "num" key , if these functions don't work then your keyboard is faulty and if your Nitro ANV15-41 is under Acer warranty send the laptop back to Acer Tech Sup[port as there is no other settings that can be done to get the "num" key to work. Good luck and hope this solves your problem.

    Num Lock key behaviour shown by on screen icon:

    • Locked Lock = ON
    • Unlocked Lock = OFF

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Hello! I would first check if the same problem occurs using an external usb keyboard. I suggest you check the bios version:

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  • eGomes
    eGomes Member Posts: 4,561 Guru
    edited October 2

    Hi,

    Try press Numlock key and holding it for 5 seconds.

    Check also if firmware UEFI / BIOS of your Nitro ANV15-41 is updated with latest version available (1.10):

    https://www.acer.com/us-en/support/product-support/Nitro_ANV15-41/downloads?suggest=ANV15-41;1