Acer Aspire A515-57G - Acer Sense Error "This Device Model Is Not Supported"

evaars
evaars Member Posts: 1 New User

Currently trying to get AcerSense installed on an Aspire A515-57G laptop and getting the error "this device model is not supported."

The setup is downloaded from the product page for this model number. I haven't made any hardware or bios changes and haven't changed the OS.

How do I get round this error?

Answers

  • billsey
    billsey ACE Posts: 34,645 Trailblazer

    What does your BIOS say your model is? Sometimes that text can be corrupted, or different for different regions.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.